My trip to Vietnam was booked through a travel agent and she has to book a special type of ticket in order for me to get upgraded. It has always been my assumption that I would use miles to get upgraded. Well, when I went to Vietnam in December, I was upgraded, but Delta never took the miles.
So, I get to the airport Monday morning and my upgrades have already been confirmed both directions. I made a blunder and asked if I would have access to the Business Elite lounge. This prompted the ticket agent to review my ticket and it turns out that they weren't going to take miles again...until she review the ticket and noticed it.
Bottom line...if you get upgraded, just accept it and move on, you might get to keep your miles.
So, I get to the airport Monday morning and my upgrades have already been confirmed both directions. I made a blunder and asked if I would have access to the Business Elite lounge. This prompted the ticket agent to review my ticket and it turns out that they weren't going to take miles again...until she review the ticket and noticed it.
Bottom line...if you get upgraded, just accept it and move on, you might get to keep your miles.
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